AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.8.1
  • Adult Rating: 4+
  • File Size: 192.32 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 2.5
From 7,459 Ratings


Take your family’s safety to the next level. Know where your kids are, control their screen time and manage what they access online. AT&T Secure Family delivers parents peace of mind: • Location Tracking + – Track a family member on an interactive map. • Arrival/Departure Alerts* – Receive an alert when your child enters or leaves a location (home, school, etc.) • Pause Internet* – Limit Online distractions (time for homework, time for bed). • Filter & Block Content* – Filter or block Apps and Online content based on age appropriate settings. • App Purchase Block* – Block your child’s ability to make App purchases. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes up to 10 lines). Service auto renews every 30 days unless cancelled. Easy Setup and Pairing for Parents: *Parental Controls feature requires pairing with AT&T Secure Family Companion , a free app++ that can be downloaded to the child’s device. + Network based location via cell tower triangulation, location schedule alerts and location history do not require the installation of a Secure Family Companion App on the child’s device. ++ AT&T Secure Family Companion can be found in the App Store and only works with the purchase of AT&T Secure Family which is $7.99/month. Other important information about AT&T Secure Family: • After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. • To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. App requires iOS v. 10 or higher • AT&T Secure Family Companion is not compatible with AT&T Mobile Security Plus. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your iTunes account or downgrade to AT&T Mobile Security Basic before adding AT&T Secure Family Companion to your child’s device. To cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. • This service is available to AT&T postpaid wireless customers. Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. • Note: Continued use of GPS running in the background can dramatically reduce battery life. • Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • Paying for app that doesn’t work

    By Mommytyler
    This app is useless. It goes in & out & doesn’t work correctly
  • Att Secure family

    By Tuzzy40
    Having problem logging in it always logged me out also then when I try to login it says try again later and all it does is keep saying try again later l Can’t even use the app because it takes hours for it to let you log in But not long after when you do click on it again you are logged back out You definitely need to do an update on this I would really appreciate if we can do it sometime soon no since of having It and paying for it when you can’t even use it thank you please do a update fast
  • Terrible app!

    By concerned user 5
    Terrible customer service. Unreliable service. Definitely will explore other options
  • What’s the point

    By Sugrplum66
    What’s the point in paying for this app when it doesn’t do what it’s suppose to???? Why did you take away a perfectly good app for this one ??
  • This is a ZERO

    By iElle29
    Absolutely no help in resolving the fact that my son is listed as the Primary Parent and no way to cancel subscription... AND NO REP TO CONTACT ME BACK 😡 I want to dump ATT just for being A&&holes about this issue and not resolving for their many loyal customers who clearly are not happy with the switch from SmartLimits.
  • Keeps not working properly

    By bbbbbbbssssssdd
    Have had several problems but the Current problem is it has assigned my daughters phone as parent. Cant see how to fix it.
  • At&t garbage

    By Cant. Kirk
    The old family plan worked great. Had no major issue with it. Now I have to download a app on my kids phone to set limits. As soon as they saw the app on their phone they removed it. I am now shopping for a new provider that offers this service that I want. Being that AT&T does not require contracts I can take my phone to any other provider. If and when I find one I will update this site so all the parents that are struggling may also switch.
  • Kids can bypass

    By EckFar
    How is this app supposed to allow me to prevent my children from being on the Internet at certain times when they can bypass everything by turning off the VPN in the settings? AT&T Smart Limits was better. The Find My Friends app on iPhone has better location services.
  • Absolutely terrible, don’t waste your money!

    By securefamilysucks
    The new secure family app is terrible. The location information is awful and you can no longer restrict calls and texts like you could with the old smart limits app. The only thing you can do is restrict website access and turn off their data (which you can do for free through the AT&T website) and that’s only as long as the kids still have the companion app on their phone. Once they uninstall it, no limits/restrictions and you don’t get any notification that they did so, despite what AT&T says. Total waste of money. I’m ready to cancel my AT&T service and move to another carrier who offers actual parental controls! Also, beware. When you cancel through the app it looks like your subscription is canceled, but you will continue to be billed until you cancel through iTunes as well. Downright shady.
  • Bad app

    By Wheelz_77
    This app works somewhat, if you pause the internet on a phone they are still able to text without wifi. But some apps will not work with wifi when you pause the internet through the app. I want something that allows me to limit my children’s data or to set a limit. But I still want to be able to text my child with the data off. AT&T-really needs to get it together