AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.8.1
  • Adult Rating: 4+
  • File Size: 192.32 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 2.5
From 7,572 Ratings


Take your family’s safety to the next level. Know where your kids are, control their screen time and manage what they access online. AT&T Secure Family delivers parents peace of mind: • Location Tracking + – Track a family member on an interactive map. • Arrival/Departure Alerts* – Receive an alert when your child enters or leaves a location (home, school, etc.) • Pause Internet* – Limit Online distractions (time for homework, time for bed). • Filter & Block Content* – Filter or block Apps and Online content based on age appropriate settings. • App Purchase Block* – Block your child’s ability to make App purchases. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes up to 10 lines). Service auto renews every 30 days unless cancelled. Easy Setup and Pairing for Parents: *Parental Controls feature requires pairing with AT&T Secure Family Companion , a free app++ that can be downloaded to the child’s device. + Network based location via cell tower triangulation, location schedule alerts and location history do not require the installation of a Secure Family Companion App on the child’s device. ++ AT&T Secure Family Companion can be found in the App Store and only works with the purchase of AT&T Secure Family which is $7.99/month. Other important information about AT&T Secure Family: • After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. • To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. App requires iOS v. 10 or higher • AT&T Secure Family Companion is not compatible with AT&T Mobile Security Plus. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your iTunes account or downgrade to AT&T Mobile Security Basic before adding AT&T Secure Family Companion to your child’s device. To cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. • This service is available to AT&T postpaid wireless customers. Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. • Note: Continued use of GPS running in the background can dramatically reduce battery life. • Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • Pairing Shouldn’t Be That Hard

    By noizybirdz
    First thought without reading the review was finally AT&T had a parent app just like Verizon to help monitor the kids phone. Couldn’t get pass the pairing of 1 out of 2 kids. It shouldn’t have been hard to pair but it too gave me an error message. I’ll wait to see if it improves. Screen time on the iCloud family sharing works fine and it doesn’t cost a thing. is a lot better.
  • Somewhat unhappy

    By kelaynemor
    The child’s companion app keeps unpairing with my phone. Difficult to get paired again. Not sure it’s worth the money. It’s upsetting because I need to have control of my child’s phone all the time. Not intermittently!
  • Terrible

    By ragespinmaster
    This app is terrible I was using family map to keep track of my kids it worked good enough for me to know where they were now this only works part of the time and the area it gives you is the size of 10 football fields.
  • Won't pair with my daughter's phone!

    By ET4207
    I've been trying everything to pair her phone (iPhone 8 plus) with my iPhone XMax but it won't pair. I followed the prints which take it to a page that it states should say "get started" but it's a blank page. It's extremely frustrating! I want my money back
  • Not accurate at all! Worthless

    By karrieAAAA
    Locates my family members miles away from where they actually are!
  • Horrible UX design

    By Meetrock123
    The UX design is horrible. I set my child as parent role and there is no way to change it, and the official solution is to cancel the plan.
  • App needs work

    By alwaysrightlove
    The GPS is off. Multiple daily text messages. Even when I know where family members are the app has no location for them.
  • Trash Trash Trash

    By stay out its a trap
    Location I trash doesn’t block anything at all I been paying have not been able to log into it and when I do it kicks me out and says I don’t have access how if I paid for it already really a worthless app iPhone screen time is better and it’s free
  • Don’t waste your time.

    By m222ikeb2321
    The smart limits that att use to have was much better. You could set limits of how many text messages they could have for the month and you could turn off their phone whenever you wanted or set time limits when they could use it. The text feature was the best, because you can set limits but still allow text from family or whoever you allow. It kept my kids from texting all day long and they could earn more text messages. You also did not need to have your kids phone to set it up. Please please bring it back.
  • Don't waste your money

    By Finally a Free Nickname
    This service worked terribly for the few months we had it. The VPN dropped repeatedly and the limitations didn't work during the long periods where my kids' phones were inactivated because of said VPN outages. AT&T should be embarrassed to be charging money for a product this incapable of functioning properly.