Norton Family

Norton Family

By Symantec

  • Category: Utilities
  • Release Date: 2015-11-23
  • Current Version: 1.8.3
  • Adult Rating: 4+
  • File Size: 63.62 MB
  • Developer: Symantec
  • Compatibility: Requires iOS 9.0 or later.
Score: 1.5
From 183 Ratings


This app should be installed on the children’s iOS devices. If you’re looking for the parent app to access child activities from your iOS device, you must download the “Norton Family for Parents” app. The Norton Family app, from the makers of Norton Security, is designed to help kids explore the web more safely, help block unsuitable content, help prevent oversharing and assist them in learning good Internet habits. If you face any issues with the app on your child's device, send us an email Search Supervision: Track your child’s search activities in the Norton browser and filter out inappropriate search results. Web Supervision: Manage your child’s access to websites. When your child accesses any of the blocked websites in the Norton browser, you will be notified. Time Supervision: Block your child from using apps, browsers and games during the curfew that you set up. Instant Lock: Block your child from using apps, browsers and games instantly when you need to enforce a break. Location Supervision1, 2, 4: Know your kid's whereabouts with the ability to pinpoint the location of their mobile devices on a map. Video Supervision3: Track the YouTube videos your child watched in the Norton browser. Parent Alerts: Notifies you if the kids try to violate a house rule. Then you can have a conversation with your child about appropriate online activity and how to stay safe. Activity Report: Spot trends and emerging habits by reviewing a 30-day history of your child’s online activity. 1 Location Supervision requires parent activation before use. 2 Mobile app must be downloaded separately. 3 Video Supervision monitors videos that your kids view on It does not monitor or track YouTube videos that have been embedded in other websites or blogs. 4 Continued use of GPS running in the background can dramatically decrease battery life



  • do not recommend

    By SuperCoolDudeIsHereLOL
    the whole point of a child growing up is to become more independent and know that their parents trust them. this app created tension between my parents and i because i felt like they did not trust me when i have never searched up or done anything bad on the internet. it’s embarrassing not having safari, and it’s a complete waste of money because it frustrates every child who has to deal with it.
  • Norton is the worst app ever

    By Nortonisterrible101
    My mom got this app because she doesn’t trust me. The whole point of a child of getting a phone is for them to be more independent and be able to contact friends and family. But at 7:00pm every night nearly 90% of my apps all delete themselves. Including FaceTime, the App Store, and something I really don’t understand, the Norton app itself!! So when I get home from after school activities, and have to study on Quizlett for big tests and homework, after 7:00, I can’t do those things because I have no internet access because NORTON DELETES ITSELF! And that stupid forced vpn, get rid of it. PLEASE. Complete waste of money and time. And I feel bad for any kid including me who has to go through this app and it’s stupid restrictions.
  • Not a good app

    By person57967
    My child was trying enter the Bible on her cellular device and it notified me that the app was somehow restricted. She also was playing a game and an advertisement popped up on her screen and it reported it as a bad website as well. The creators of this app should really review the items that are restricted on a child’s device.
  • Unusable

    By F&JA
    I’ve been trying to log into this app with my iPhone for a couple weeks, but I repeatedly get an error message stating, “There was a problem contacting our servers. Please try again after sometime.” I am then forced to click refresh, which sends me right back to the login screen. I have not been able to log in and use the app at all.

    By big papi93
    I used this for my sons
  • I would not recommend it

    By most._wanted._C
    It made all of my apps disappear
  • This app needs so much help

    By Mrs.Anderson731
    Downloaded this app on my daughter’s new iPhone 6S. Got everything set up only to find that she can no longer use any of her social platforms. This app blocks all social media apps. She can no longer use Facebook, Instagram, Snapchat, Messenger..... Total pain. So now in order for her to use any of these apps, she has to log into them from a website. This is ok except for the fact that not all of these apps have websites (e.g. Tiktok, Snapchat...). On top of this, there is no parental app or easy way to control or manage you child’s devise. There is no parental app to do this. You actually have to log into a website from a computer. You can try to log into the website from your phone, but by the time you are done trying to navigate Norton’s poorly designed website, you will want to throw your phone up against a wall. Norton has been promising a parental control app for months but still nothing. This app is definitely not worth what Norton charges for it. In fact, it’s not worth anything at all. I’m done with it. Cancelling the service and looking for something different. I suggest that you run as far away from this app as you can!
  • I give this app 1 star.

    By Bmcgighan
    I do not feel this app is reliable. I can not get the profile To load on my IPhone XsMax. I have emailed support and chatted with support. I am sent to a “higher” level of support each time with no resolve. I was promised a 48hour call back after my case was escalated to a higher technician. NO call back day 3 now. I have erased my phone and set it up like new to see if it was an app compatibility issue. The vpn installs fine, but the profile installation won’t complete. Online It says my apps software is outdated however I deleted and installed The updated app several times. I am —-highly—- disappointed, especially since I have been a loyal Norton subscriber for years. This kind of customer service really makes me question whether my other anti-virus software is even functioning properly. I DO NOT RECOMMEND THIS APP.
  • Other reviewers are just salty.

    By AFistfulOfLoadedDice
    My parents installed this app on my phone, and I am honestly just disappointed with how other reviewers treat it. This app does what it says it does, and does it fairly well. It’s supposed to replace the phone’s browser with something more easily traceable for your parents, and that’s exactly what it is and what it does. Now, that isn’t to say it’s perfect. New tabs take a considerable amount of time to load, and certain websites, like the one my school uses for grades, are pretty poorly optimized for it. Overall, it works well enough to be perfectly acceptable.
  • Norton

    By brnsysbsi
    Terrible app. Works poorly and restricts all privacy. Even tracks location.